Term and Conditions

We use your information for the following purposes:

• To provide our services: We may use your contact details to process orders, respond to inquiries, provide customer support, and offer you the services you have requested.
• To communicate with you: This includes sending you service-related updates, promotions, newsletters, and other information through email or text messages, provided you have given your consent.
• To improve our services: We may analyze usage data to understand how users engage with our services and improve the user experience.
• For marketing purposes: With your permission, we may send you promotional emails or SMS messages about new products, services, or special offers that we think may interest you.
• To comply with legal and regulatory requirements: We may use your information as required to comply with legal obligations, protect our rights, or prevent fraud.

By providing your phone number and email address, you consent to receive communications from Giraffe Noir, LLC via:

• Text messages (SMS/MMS): We may send you transactional messages, appointment reminders, order confirmations, or marketing content based on your preferences. Message and data rates may apply.
• Emails: You may receive marketing emails, newsletters, or service-related communications.

You can opt-out of marketing messages at any time by following the unsubscribe link in the email or replying with the word "STOP" to any text message you receive. Please note that opting out of marketing communications will not affect your receipt of essential service-related messages, such as those necessary for transaction processing or customer support.

 How We Protect Your Information

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Encryption: We use encryption technologies to protect your information during transmission.
• Access controls: Only authorized personnel have access to your information, and access is granted on a need-to-know basis.
• Data storage: Your personal information is stored securely in our systems and is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.

However, no method of data transmission or storage can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your data.

We do not sell your personal information to third parties. However, we may share your information in the following ways:

• Service providers: We may share your information with third-party vendors, partners, or contractors who assist in operating our business (e.g., email or text message marketing services, payment processors). These third parties are required to handle your information securely and only for the purposes for which it was provided.
• Legal compliance: We may disclose your information when required to do so by law, such as in response to a subpoena or government request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entityhis is a place to describe your Return and Refund Policy to buyers.

A Return and Refund policy usually consists of:

• Terms of return: Your purchase can be returned if the wrong product was received or damaged. 
•  Please return your product within 3 days if the wrong product was received for your refund. Send pictures of the damaged products you received for refund.
• Reason for return: damaged or wrong product received.
• Process for return: Please call our customer service number below to initiate a return.
• Process of refund: Refunds will be returned only if wrong product was received or damaged.  Once the returned product is received by the company, your return will be processed. You will receive your refund within 5 to 7 business days.
• Contact details: 1-877-220-1919 or Info@giraffenoir.com