Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.

A Return and Refund policy usually consists of:

• Terms of return: Your purchase can be returned if the wrong product was received or damaged. 
•  Please return your product within 3 days if the wrong product was received for your exchange. Send pictures of the damaged products you received for the exchange.
• Reason for return: damaged or wrong product received.
• Process for return: Please call our customer service number below to initiate a return.
• Process of exchange: Exchange will be initiated only if wrong product was received or damaged.  Once the returned product is received by the company, your exchange will be processed. You will receive your new product within 5 to 7 business days.
• Contact details: 1-877-220-1919 or Info@giraffenoir.com