Privacy Policy

At Giraffe Noir, LLC, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal data, including your contact information for communications such as text messages and emails. By using our services, you consent to the collection and use of your information as described in this policy.

We collect a variety of personal information in order to provide our services effectively. The types of information we collect include:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth (if applicable)
• Payment information (e.g., credit card or billing details)

• Opt-in preferences: Your consent to receive promotional, service-related, or transactional communications via email, text message, or other channels.

• Device information (e.g., IP address, browser type, operating system)
• Interaction data (e.g., pages visited on our website, responses to emails or texts, etc.)
• Location data (if applicable, based on your interactions with our services or mobile app)

We use your information for the following purposes:

• To provide our services: We may use your contact details to process orders, respond to inquiries, provide customer support, and offer you the services you have requested.
• To communicate with you: This includes sending you service-related updates, promotions, newsletters, and other information through email or text messages, provided you have given your consent.
• To improve our services: We may analyze usage data to understand how users engage with our services and improve the user experience.
• For marketing purposes: With your permission, we may send you promotional emails or SMS messages about new products, services, or special offers that we think may interest you.
• To comply with legal and regulatory requirements: We may use your information as required to comply with legal obligations, protect our rights, or prevent fraud.

By providing your phone number and email address, you consent to receive communications from Giraffe Noir, LLC via:

• Text messages (SMS/MMS): We may send you transactional messages, appointment reminders, order confirmations, or marketing content based on your preferences. Message and data rates may apply.
• Emails: You may receive marketing emails, newsletters, or service-related communications.

You can opt-out of marketing messages at any time by following the unsubscribe link in the email or replying with the word "STOP" to any text message you receive. Please note that opting out of marketing communications will not affect your receipt of essential service-related messages, such as those necessary for transaction processing or customer support.

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Encryption: We use encryption technologies to protect your information during transmission.
• Access controls: Only authorized personnel have access to your information, and access is granted on a need-to-know basis.
• Data storage: Your personal information is stored securely in our systems and is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.

However, no method of data transmission or storage can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your data.

We do not sell your personal information to third parties. However, we may share your information in the following ways:

• Service providers: We may share your information with third-party vendors, partners, or contractors who assist in operating our business (e.g., email or text message marketing services, payment processors). These third parties are required to handle your information securely and only for the purposes for which it was provided.
• Legal compliance: We may disclose your information when required to do so by law, such as in response to a subpoena or government request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.

As a user, you have several rights related to your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: If any information we hold is incorrect or incomplete, you have the right to request a correction.
• Opt-out of marketing communications: You can opt-out of receiving marketing emails or text messages at any time by using the opt-out links provided or replying with "STOP" to any text message.
• Deletion: In certain circumstances, you may request the deletion of your personal information. However, we may need to retain certain information for legal, accounting, or business purposes.

To exercise your rights or if you have any questions about your personal information, please contact us using the details below.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we will take appropriate measures to securely delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we update this policy, we will post the revised version on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Giraffe Noir, LLC
929 N. Val Vista Dr Ste. 109
Gilbert, AZ 85234
Phone: 1-877-220-1919
Email: DPO@giraffenoir.com

By using our services and providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to its terms.